FAQs

We are online from 9:00 to 21:00 on our online chat. We can promptly answer any question you may have about all repainting in your residence. Otherwise, contact us via contact form. We endeavour to respond to all inquiries as soon as possible. Call us +45 50 311 311. Telephone opening hours are Monday — Friday from 08:00 to 17:00

General questions about DANMAG

Awards

Products and services

Support and customer service

Delivery and Returns

Payment and invoicing

What does DANMAG mean?

DANMAG is a professional painting company that offers high-quality painting and renovation work for both private and commercial clients throughout Denmark.

Where is DANMAG based?

DANMAG has branches in both Aarhus and Copenhagen, which makes it possible to service customers throughout the country.

What experience does DANMAG have?

DANMAG has over 15 years of experience in the construction industry and is a member of the Danish Painting Masters, which ensures high quality and professionalism.

Does DANMAG offer a guarantee on the work done?

Yes, we offer a 3-year warranty on all work performed, which gives our customers peace of mind and security.

How can I contact DANMAG?

You can contact us by email at support@danmag.com or by phone at +45 50 311 311.

How is the cost of a painting assignment calculated?

The price depends on the scope of the project, type of task, choice of material and time spent. You can use our online price calculator for a quick quote.

Do you offer fixed or hourly rates?

We offer both fixed and hourly rates, depending on the nature of the task and the wishes of the customer.

Are there discounts for larger projects?

Yes, we offer quantity discounts for larger projects or repetitive tasks. Contact us to learn more.

What do your prices include?

Our prices include materials, work done, cleanup and VAT. Any additional costs are always agreed in advance.

Can I get a price guarantee?

Yes, we offer price guarantee on our offer as long as the project is carried out as agreed with no changes.

What services does DANMAG offer?

We offer a wide range of repainting, including interior and exterior painting, renovation, felt and wallpaper setup, and spray painting wooden ceilings.

Does DANMAG work with both private and corporate clients?

Yes, we do painting work for both private homes and commercial properties.

Do you offer specialized painting tasks such as photo wallpaper or spray painting?

Yes, we have experience in setting up photo wallpaper and spray painting wooden ceilings.

Can you help renovate apartments and houses?

Yes, we offer full plastering, file setup and painting in connection with renovation projects but also total renovation solutions.

Do you offer environmentally friendly paint solutions?

Yes, we use environmentally friendly and sustainable high quality paint products that are free of harmful chemicals.

How do I contact customer service?

You can contact us by email at support@danmag.com, by phone at +45 50 311 311 or via our online chat on the website.

What are your opening hours?

Our telephone opening hours are Monday to Friday from 08:00 to 17:00. Our online chat is open from 09:00 to 21:00.

How can I get a quote for painting?

You can use our online price calculator on the website to get a free and no obligation quote within 10 minutes.

Do you offer advice on color selection and materials?

Yes, we are ready to advise you on color choices, materials and design solutions to suit your needs.

How do you handle customer feedback and complaints?

We value customer feedback and take any complaints seriously to ensure high customer satisfaction.

How soon can you start a painting task after ordering?

We strive to start tasks as soon as possible after ordering and agreeing with the customer.

How do you plan the time frame for a painting project?

We assess the scope of the project and agree on a schedule with the customer to ensure efficient implementation.

What happens if I want to make a change in the agreed task?

Do you offer cleaning after finishing painting?

Yes, we will provide cleanup and leave your home nice and clean after work.

What do you do with the excess paint after the project ends?

We can leave residual paint for later use or dispose of it environmentally friendly by agreement with the customer.

What payment methods do you accept?

We accept bank transfer and MobilePay as payment methods.

When should the payment be made?

Payment is made after the work is completed.

Do you offer financing options for major projects?

How do I receive my invoice?

The invoice will be sent electronically to your email after the completion of the project.

Are there hidden fees in your prices?

Nope

FAQs

We paint both indoor and outdoor surfaces